Privacy Policy
Last Updated: August 10, 2025
1. Introduction
Plastmach Machine SRL (“Plastmach”, “we”, “our”) provides PVC and aluminum machinery to B2B customers across Europe.
This Privacy Policy explains how we collect, use, store, and protect personal data when you browse our website, request a quotation, or contact our team.
Important: We process personal data in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following categories of personal data:
Contact details: Name, company name, job title, email address, phone number (e.g., when submitting an order inquiry or contact form).
Business information: Company profile, industry sector, project requirements, and technical specifications related to requested products.
Website usage data: Pages visited, actions taken, IP address, approximate geolocation, device/browser information, and referral source.
Communications: Messages, call logs, and notes related to your inquiries, quotations, and orders.
3. How We Use Your Information
We process personal data for the following purposes:
Quotations & Sales: Responding to inquiries, preparing and sending quotes, and managing order workflows.
Customer Support: Providing technical or commercial assistance.
Website Improvement: Using analytics to enhance usability and performance.
Legal Compliance: Fulfilling obligations under applicable laws, regulations, and contractual agreements.
We do not sell personal data.
Marketing communications are sent only with prior consent and may be unsubscribed at any time.
4. Cookies & Tracking Technologies
We use:
Necessary Cookies – Always enabled for security, order processing, and essential website functions.
Analytics Cookies – Help us understand how visitors use the site and improve services.
Marketing Cookies – Personalize content and measure advertising performance (only if consented).
You can manage or withdraw your cookie preferences at any time via the Cookie Settings link or consent banner.
5. Data Security
We implement technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or loss.
Security measures include:
Secure server infrastructure and HTTPS encryption.
Access restricted to authorized personnel only.
Confidentiality and data processing agreements with third-party partners.
While we strive to protect your information, no online transmission or storage system is 100% secure.
6. Your Rights under GDPR
You may have the following rights:
Access – Obtain a copy of your personal data.
Rectification – Correct inaccurate or incomplete information.
Erasure – Request deletion of your data (“right to be forgotten”).
Restriction – Limit how your data is processed.
Objection – Object to processing, including for marketing purposes.
Portability – Receive your data in a machine-readable format.
Withdrawal of Consent – Revoke consent where processing is based on consent.
To exercise these rights, contact us using the details below. We may request proof of identity before fulfilling your request.
7. Contact Information
Plastmach Machine SRL
📧 contact@plastmach.ro
📞 +40 732 405 826
📍 Dumbrăvița, Timiș, Romania
For EEA residents: you also have the right to lodge a complaint with your local Data Protection Authority.